Shipping policy

For customers outside the United Kingdom
When making a purchase through our website, please be aware that orders shipped outside of the UK may incur import duties and customs taxes. These fees are typically assessed by the destination country once the parcel arrives, and it is the responsibility of the customer to settle them. Import charges are beyond the control of LashMi LTD and must be paid to facilitate delivery of your items. For more details regarding duties and taxes, we advise contacting your local customs office.

Failure to cover these fees will result in the return of your order to us. Furthermore, your refund will be subject to deductions including the original shipping expenses, return shipping costs, and a potential 10% processing fee.

We’re happy to offer worldwide shipping 🌍
Below you’ll find details of where we deliver and the available options.

United Kingdom

• Standard Delivery (2–4 working days) – £2.85
• Free Standard Delivery on orders over £13.99
• Express Delivery (1–3 working days) – £3.80

European Union

We ship to all EU countries, including Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Greece, Ireland, Lithuania, Luxembourg, Germany, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Hungary, Italy, Latvia and the Netherlands.

• Standard Delivery (2–11 working days) – £9.95
• Free Delivery on orders over £100

International Shipping

We also ship to a wide range of countries outside the EU, including:

Australia, Canada, United States, United Arab Emirates, New Zealand, Japan, Mexico, Norway, Switzerland, Iceland, Greenland, Philippines, Turkey, Serbia, Jordan and more.

Delivery options:

• Standard International (3–17 working days) – from approx. £9.85 to £16.75 depending on location
• Free International Delivery on orders over £100 (selected countries)
• Some locations offer Tracked or Express options (typically 2–11 working days)

Channel Islands & Isle of Man

• Standard Delivery (3–17 working days) – Free
• Express Delivery (2–11 working days) – from £3.30

Additional Information

• Orders are dispatched within 1–2 working days
• Delivery times are estimates and may vary depending on your location and courier
• During busy periods, processing and delivery may take slightly longer
• You will receive a tracking link via email or SMS once your order has been shipped
• International orders may be subject to customs fees or import duties, which are the responsibility of the customer

If you have any questions about shipping, feel free to contact us – we’re always happy to help.